Description
Unlock the power of Conversational Marketing with this groundbreaking guide, perfect for businesses looking to modernize their sales strategies. Published by John Wiley & Sons in 2019, this 288-page book, ISBN 9781119541837, dives deep into transforming leads into loyal customers through real-time conversations. In today’s fast-paced digital marketplace, traditional marketing tactics are no longer sufficient. Customers demand immediate responses and personalized interactions. This book introduces you to innovative conversational marketing techniques, empowering your business to engage in one-on-one dialogues with prospects via chatbots and messaging platforms. Discover how to seamlessly merge inbound and outbound marketing strategies, enhancing customer engagement and driving sales success. By incorporating real-time communication, you will not only improve customer satisfaction but also significantly increase lead conversion rates. Immerse yourself in the insights of industry pioneers David Cancel and Dave Gerhardt, who share practical steps to integrate these techniques into your CRM and sales processes. Elevate your marketing approach and deliver a superior customer experience with Conversational Marketing, the essential resource for businesses aiming to thrive in the digital age.